Frequently Asked Questions

  • Is Ultra PC Care a paid or free product?
    Ultra PC Care is available as a diagnostic scan or can be purchased outright. Our diagnostic only identifies errors that are likely to cause poor PC performance. In order to enjoy the full benefit of our product, a purchase of a license key is necessary.
  • Why is my PC so slow? 
    When you first purchased your PC, it was fast, stable and secure. Unfortunately, and with years of usage, it likely that several things are going wrong. Your registry may be corrupted, your hard disk may contain critical errors and your memory might be absorbed by software programs running in the background. You need to perform a full system scan to understand the health of your PC. You can manually perform all these tests if you are technically savvy, or you can use software that automates this process.Ultra PC Care automatically scans your entire system with one click, for free! The scan looks for common issues that cause poor performance.
  • What can I do to increase my computer’s speed?
    Once you understand what is causing poor performance, you can take steps to restore your computer to its original performance. Remember your computer’s speed when you first purchased it? There are several areas that need to be optimized. These include your registry, hard drives, memory, duplicate files, drivers, and start-up programs. Applications like Ultra PC Care scan and repair all these areas with one click! Specifically, you should focus on a few key areas of your computer such as your registry, hard disk, memory, drivers, start-up applications an duplicate files. If you are looking for a product that can do all of the above, look no further than Ultra PC Care!
  • What are the system requirements to use Ultra PC Care?
    Operating System:
    Microsoft Windows 7 (32 bit, 64 bit)
    Microsoft Windows Vista SP1+ (32 bit, 64 bit)
    Microsoft Windows XP SP2+ (32 bit)

    System Requirements:
    CPU: 300 MHz or faster processor
    Memory: 256MB of RAM
    Disk space: 200MB of available hard disk space
    Network: Internet connection (to activate the product)

  • What is the registry?
    Your registry is the component that governs the operations of Windows. Without a clean and well-organized registry, your operating system is vulnerable to crashes and freezes.
    •You should clean your registry of unnecessary and invalid entries. This helps reduce system response time and errors when installing or uninstalling new applications.
    •You can defragment your registry in order to remove fragmentation and gaps in your registry. Recreating your registry dramatically improves your system’s speed as application will run faster and smoother
  • What is the hard disk?
    Your hard disk is where all data is stored. If you have experienced power outages, unexpected shutdowns or if you have all older computer, your hard disk will start to accumulate errors.
    • You can scan and analyze your hard disk for errors such as bad sectors. You should also attempt to salvage readable data from bad sectors.
    • You should also defragment your hard drive in order to remove fragmentation and gaps in your hard drive. This will improve system performance as data is located closer together and applications will run faster and smoother.
  • What is memory?
    Memory is a temporary data storage facility that computer needs to run various applications. Memory leaking out of unstable applications and bad memory allocation will cause your computer to freeze. You can recover memory from leaks of unstable applications. This memory can then be reallocated to applications you want to use such as internet browsers and games. Memory optimization helps boost system stability.
  • What are drivers?
    Drivers are software components that govern how devices interact with your computer. Devices include hard disk drivers, monitors, graphics cards, etc. Out-dated drivers can cause interoperability issues and crashes. You should check all your drivers to make sure that everything is up to date. This will ensure that all components in your computer work well together and prevent freezes and crashes.
  • What are start-up applications?
    These are the applications that automatically start up when you launch your computer. If you have several applications running at the time of start-up, your computer will load Windows very slowly. You should carefully assess each start-up application to ensure that it is really needed. Of course, security and other critical start-up applications should always be running.
  • What are duplicate files?
    These files that are exact copies of one another that are dormant on your hard drive. Having a lot of hard drive space is critical to system speed, so many duplicate files will reduce your performance.
    You should scan and remove duplicate files. You should check to ensure that duplicate files are indeed duplicates, so as to not delete critical system components.
  • What can I do to maintain my system’s performance?
    You should run a maintenance program every month or so to ensure optimal system performance. Applications like Ultra PC Care help you schedule maintenance that runs automatically at a specified time.
  • Is Ultra PC Care safe to use?
    Yes! We’ve taken extensive precautions to ensure your computer and data remain safe. Ultra PC Care automatically creates a backup of your system when installed. In the event anything does happen, you can always restore your computer to its original configuration.
  • How do I contact customer support?
    We provide e-mail based support. Here
  • How do I purchase your product online?
    When you are ready to purchase the product, please visit our checkout page here .

    If you pay via credit card, you will receive your license key immediately via email. If any other method is chosen (purchase order, check, wire transfer, etc.), then your license key will be sent via email once payment has been received and cleared.
  • What is my license key?
    Your license key is a series of alphanumeric characters that activate your product. You will need a license key in order to fully activate all features of Ultra PC Care. You will receive your license key via email following purchase of the product online.
  • I have lost my license key. Where do I find it?
    We provide you with a license key via email following purchase. If you are unable to locate your license key please contact customer support here
  • The download file is corrupt, what do I do?
    This issue is rare, but can occur from time to time due to technical issues. The solution is fairly simple:

    1. Delete the corrupted installation file.
    2. Check the internet to ensure you are properly connected.
    3. Visit http://www.ultra-pc-care.com
    4. Click on the download link to install a new version
    5. Continue with the installation as described above
  • When I click to download the software it asks me if I want to “Run it” or “Save it”, which should I select?
    When downloading, you should choose the “save” option. After saving the installer on your computer, simply locate the software installer and run the application.
  • Do you have a 30-day money back guarantee?
    We are confident that you will be more than satisfied with Ultra PC Care. In the unfortunate event that we do not meet your expectations, we provide you with a full 30-day money back guarantee. If you are experiencing any issues, please contact customer support here

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DISCLAIMER: Ultra PC Care is designed to improve PC performance by running optimization tasks such as cleaning the user's Windows registry, updating hardware drivers, managing programs on startup, removing fragments on hard disks etc. There is no guarantee that Ultra PC Care will improve PC performance. The initial diagnosis is free, but a paid activation key is required to benefit from the optimization functions of the program. For more information, please consult our Privacy Policy, as well as our Terms & Conditions. Find uninstall instructions here

Ultra PC Care Image

Improve System Speed & Stability

  • • Clean your registry to stop programs from freezing 
  • • Defragment your registry to ensure applications run smoothly
  • • Scan and repair hard drive errors to prevent crashes

 

Driver Updater

Dramatically Boost PC Performance

  • • Automatically download & install all missing & outdated drivers
  • • Eliminate duplicate files and recover disk space to increase speed
  • • Defragment your hard drive to run applications faster

Safely Backup & Optimize your system

  • • Recover files from unstable applications and make PC faster
  • • Define bad sectors of your hard drives and recover salvageable data
  • • Reallocate memory to important applications to increase system speed